Valve Service

Appraisal | Cost estimate | Customer release for repair | Repair | Transportation

Valves from STÖHR ARMATUREN are robust, high-quality and low maintenance, but in the unlikely event of a defect, however, we are happy to help.

After commissioning, we will carry out a fee-based examination and appraisal of the valve deemed to be faulty, with the aim of establishing a detailed estimate for repair – including the required wears and spares. If necessary, we will propose updated acceptance testing and certification before returning the valve to you.

Repairs, acceptance testing and the issuing of test certificates will be carried out after acceptance and confirmation of our cost estimate, otherwise the valve will be returned unrepaired.

On-site repairs can only be performed with prior agreement.

In case of emergency, please call our repair service: +49 8231 34900

Please download the following shipping documents and send with your valve to STÖHR ARMATUREN for appraisal.

Shipping documents:
Declaration of decontamination
Docket

Notes regarding the order for appraisal

Please send us a binding order for the evaluation and appraisal in advance, using the downloadable forms, and submit your order afterwards. We are unable to carry out any valve appraisal without prior commissioning.
The valve sent in for appraisal must be clearly identified by the accompanying documents. Please use our delivery note to avoid processing delays.
If the valve has been contaminated with hazardous media it must be thoroughly cleaned before shipment.
We will only carry out the diagnosis if the valve is accompanied by a declaration of decontamination.
Contaminated valves will be returned at the sender’s expense.

Order for appraisal

Reporting form

Order for appraisal

For information*

I have taken note of the instructions for findings and understood.

Waybill*

I have downloaded the PDF document "goods receipt slip" and will enclose this with the consignment of goods to STÖHR ARMATUREN.

Declaration of decontamination*

I have downloaded the PDF document "declaration of decontamination" and I will attach it to the consignment of goods to STÖHR ARMATUREN visibly on the outside of the packaging.

Attachment (multi select jpg, png or pdf)

Order for appraisal*

The order will be placed on receipt of your email

Firma-Name-Tel

Company, Institute*

First name*

Surname*

Phone number

Message text

Send email

Email*

Privacy statement*

I agree to the storage of my personal data in accordance with the Federal Data Protection Regulation of Germany. Please direct any questions or requests to delete personal data to the data security officer at STÖHR ARMATUREN GmbH & CO KG by emailing datenschutz@stoehr-valves.de. This data will never be forwarded nor used for marketing purposes, and will only be used to process this request.